Windows Live Mail Error 0x800ccc0e

by Dev Duff on July 12, 2012

I am changing my email ID and moving away from Yahoo Email because Yahoo Email Sucks. The reason I switched over to Yahoo email years ago was because I stopped using POP3 email accounts. It used to cost to have a POP email account and I couldn’t really afford one at that time. However, now we have some good options like the Window Live Email service for Windows 7 which is pretty good and easy to setup.

However, I’ve had some issues with setting up the email account. I was getting the error: Windows Live Mail Error 0x800ccc0e. I searched Google and found a couple of old articles. Here’s one at Tech Support Guy forums Solved: Windows Live Mail Error 0x800CCC0E. Although the article did not provide a specific answer on how to setup the email account but it did give me enough information to find out what I was doing wrong. As I suspected, there was an issue with the Server settings.

My email account is associated with my hosting provider and they provide all the instructions and settings through the cpanel of my hosting. When I configured the mail client, they gave me the pop settings:

Manual Settings

Mail Server Username: devdual
Incoming Mail Server:
Incoming Mail Server: (SSL)
Outgoing Mail Server: (server requires authentication) port xx
Outgoing Mail Server: (SSL) (server requires authentication) port xxx
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

Using these settings I resolved the Windows Live Mail Error 0x800ccc0e by setting up the correct properties. Now my main confusion was with the username and password settings. I had two usernames and two passwords: hosting account’s username and password OR the email username and password. I was messing up with some server settings too.

So if you are also getting the 0X800CCC0E or any similar error, you need to check your server settings and correct them if they are wrong. This is what my settings look like:

General Settings

Windows Mail General Settings

In the Windows Mail General Tab, you will provide a name to your email account. Then you should type your email ID and reply address.

Server Settings

Windows Mail Server Settings

In the Windows Mail Server Tab, you will provide your email server details. The type of account in my case is POP3 account. Then I typed the Incoming mail (POP3) and Outgoing mail(SMTP) server details which were supplied by my hosting provider. Then I need to provide my email username and password. The rest of the information you can see in the image above.

Security Settings

Windows Mail Security Settings

The security tab shows your security settings. If you are using a SSL certificate (or your hosting provider or email provider has supplied any security certificate credentials, you mention them here.

Advanced Settings

Windows Mail Advanced Settings

In the Windows Mail Advanced Settings tab, you need to provide the ports that will be used for incoming and outgoing mail. These port numbers are provided by your hosting/email provider. Increase the “server timeouts” to LONG (5 minutes). The rest of the settings are as per your preference.

Using these settings, I was able to send and receive emails without getting any error messages. It was very easy to setup the email settings on Windows Live Mail with the help of instructions from my hosting provider. Hope this article will help you setup your Live Mail account too. If you have any questions, feel free to ask by commenting below.

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{ 3 comments… read them below or add one }


I’m having trouble with my windows live mail hope this information from this post will solve the problem. Thanks in advance.



i never use windows live mail,,,
but, this is nice tutorial,,
keep posting bro!



well, I’ve never used windows live…but it seems quite useful info.

Keep updating.
Thank you.


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